AGES Communication & Knowledge Transfer
We provide the Austrian public with information on health risks to humans, animals and plants. To reach all sections of the population as effectively as possible, we use a variety of channels to disseminate important information in a way that is tailored to each target group. Our risk and crisis communication is carried out on behalf of the owners’ representatives and the Federal Offices for Health Safety and Food Safety. We act as the media contact point for all AGES-related topics and provide information on the research findings of our AGES scientists.
Through our AGES Academy, we are a certified training and further education provider for conferences, training courses and congresses.
Our aim is to present information in a clear and accessible way. Depending on the risk and how it is perceived, we issue warnings or provide information, explain the issues, raise awareness of underestimated risks, or build trust where risks are overestimated.
Communication
- Implementation of risk communication on behalf of the Federal Ministry of Labour, Social Affairs, Health, Care and Consumer Protection (BMASGPK) and the Federal Ministry of Agriculture and Forestry, Climate and Environmental Protection, Regions and Water Management (BMLUK), as well as the federal agencies, including
- the rapid provision of an information helpline
- Publication of product recalls and product warnings
- Proactive risk information
- Crisis communication
- Technical monitoring and coordination of risk-related issues
- Internal communication
- Participation in national and international committees
- Research
AGES Academy
- Organisation, support and management of events, conferences, courses, and training, further education and professional development activities and programmes
- Guided tours and support for delegations on all our topics, in consultation with our experts and the federal agencies
- Participation in research and knowledge transfer projects
Our track record in training and further education
- Training of food control authorities
- Training of official food inspectors
- Public health officers
- Official veterinary surgeons (veterinary medicine course)
- Information campaigns as part of rural development
- Plant protection product expertise for distributors and retailers
- Laboratory practical training for public authorities in official quality management-assured analysis or based on international standards
- BTSF
- EU forums
- Certified to ISO 9001 (since 2010)
- Ö-Cert quality provider for adult education (since 2014)
- Recognised training provider by the BMLUK (since 2015)
Contact
Leitung
Univ.-Doz. Dr. Ingrid Kiefer
- ingrid.kiefer@ages.at
- +43 50 555 25000
-
Spargelfeldstraße 191
1220 Wien
- presse@ages.at
- +43 50 555 25000
-
Spargelfeldstraße 191
1220 Wien
Last updated: 30.06.2026
automatically translated