The sample is an animal blood sample - for transport the sample should be designated as "Exempt Animal Specimen - blood serum from dog/cat" - LINK for the packing instructions. The sender is reponsible for a good packaging - your carrier will also provide you with information! The sample must be cooled during the transport (4°C or below), especially from countries where the climate is hot. Please cool the sample with cooling packs.
Sample transport to the testing laboratory:
Transport of the blood sample is the pet owners responsibility - thats why all additional costs concerning sample transport (charges for transport and costs for the veterinarian border control, customs, duties and taxes etc.) must be paid by the sender of the sample before transportation (please fill out the form for transportation carefully! - make the marks by "Transport costs" as well as by "Duty and Taxes costs" by "Sender" and not by "Recipient"!!) - If this is not marked on the correct position the sample is returned straight away without testing
Only use a transport company which is permitted to bring veterinary samples from third countries to the veterinary border control. If another company is used the sample will be sent back to the customer - the transport companies often do not inform the sender that they are not allowed to transport such samples.
You can also bring the sample to our institute (for opening hours, see Institute Mödling) and, you can also pick up the test report from us in urgent cases. Please make a note on the formular! We take samples during the working hours and also outside office hours, also on weekends and public holidays. Our trained personnel store the samples properly until the samples are processed.
Transport of the samples by plane:
Important for serum samples from pets living in third countries (living outside of the EU): If you transport the serum sample by air with you on board, you must inform the Austrian border control (official vet) 24hours before starting the flight. Please mail the official vet your identity, the flight number and the time of arrival. At the border inspection you must fill out a form which you will find under the link (you can do it also before if you understand german):
Contact adress for border control:
IMPORTANT: At the Austrian airport please use the red door for veterinary border inspection control - otherwise you commit a customs offence which costs you lot of money.
The transport of blood(serum) samples from third countries for the rabies antibody titre test do not have to be reported to the AGES Biorisk officer (BRO).