Risk Communications

AGES has an official mandate to conduct information and communication duties as stated in Art. 8 par. 3 subpar. 5 and 6 of the Austrian Health and Food Safety Act. These activities encompass risk communications vis-à-vis consumers and companies, as well as crisis communications on behalf of its shareholder ministries.

Press and public relations work is also carried out at the Division for Risk Communications.

Activities & Head

Portrait of Univ.-Doz. Dr.Ingrid Kiefer

Head of Division

Univ.-Doz. Dr. Ingrid Kiefer
Phone: +43 50 555-25000
Spargelfeldstraße 191
1220 Wien

General contact

Phone: +43 (0)5 0555 25000
Spargelfeldstraße 191
1220 Wien
Portrait of Univ.-Doz. Dr.Ingrid Kiefer

Head of Division

Univ.-Doz. Dr. Ingrid Kiefer
Phone: +43 50 555-25000
Spargelfeldstraße 191
1220 Wien

General contact

Phone: +43 (0)5 0555 25000
Spargelfeldstraße 191
1220 Wien

Activities

•    Carrying out risk communications in line with statutory standards (product warnings, infoline)
•    Disseminating objective information on identified risks and hazards
•    Risk communications management
•    Professional monitoring and coordination of risk topics
•    Target group-specific communications: media focus
•    Reputation management
•    Stakeholder management
•    Issue management
•    Corporate communications, focusing on positioning and presenting AGES
•    Internal communications

Products and Services

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