Privacy Policy

Changed on: 20.06.2018

The Austrian Agency for Health and Food Safety GmbH takes the utmost care in handling your data. The following data protection policy is designed to provide you with an overview on how your data is used and what measures we undertake to protect it. We therefore process your data exclusively on the basis of the statutory regulations (GDPR, Austrian Data Protection Act, Austrian Telecommunications Act 2003, Austrian Health and Food Safety Protection Act).

In order to continuously improve the functionality and navigation on our homepage so that it may continue to serve as a useful and effective source of information for our users, we use a process for counting the number of visits to our homepage.

Whenever our homepage is viewed, the time of access and a signature for the accessing computer are stored. This signature consists of the IP address, and the browser and operating system IDs. This data is stored in a pseudonymised manner, which means that the signature can no longer be assigned to a specific person. The stored data is subjected to statistical analysis.

Contacting us

If you contact us via the contact form on the website or via email, the data you have provided will be stored and processed by us for the purpose of processing your inquiry and in case of follow-up questions. We will not disclose this data without your consent.


Our website uses so-called "cookies". These are small text files which are stored on your end device with the aid of the browser. They do not cause any damage.
We use cookies to make our services more user-friendly. Some cookies remain stored on your end device until you delete them. They allow us to recognize your browser again on your next visit.

You can opt out of having the aforementioned data collected, processed and used for the purposes specified here by clicking on the link below. This causes "" to set a cookie called "piwik_ignore". The cookie may not be deleted for as long as you opt out of the storage of your data. If you use a different computer or web browser, you must complete the deactivation process once again.

If you do not agree to this, you can set up your browser to inform you whenever cookies are to be set and agree to this only on a case-by-case basis. 

Deactivating cookies may limit the functionality of our website.

Web analysis

Our website uses functions provided by Matomo web analysis tools. These use cookies that enable the analysis of your users' usage of the website. The information generated in this way is transferred to the provider's server and stored there.

You can prevent this from happening by changing the settings on your browser so that cookies are not stored or by clicking on the link below.


You can subscribe to our newsletter via our website. For this, we will need your email address and confirmation that you agree to receiving the newsletter. This confirmation of consent is secured using the double opt-in method when you sign up for our newsletter and documented for evidentiary purposes. The data you submit will be processed exclusively for the purposes of sending you the newsletter.

Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your newsletter subscription at any time. To do this, submit an informal cancellation notice under

Your rights

You have the fundamental right of information, rectification, erasure and data portability. If you believe that the processing of your data violates the Data Protection Act or that your data protection interests are being violated in any other way, you may contact primarily the processing body or the responsible data protection authorities.

Contact regarding data protection issues

Please submit your inquiries regarding data protection to the data protection officer or data protection board at AGES via

Opting out of data collection for statistical purposes Deactivation completed! Your visits to this website will no longer be captured by the web analysis tool.

Please note that if you delete the cookies stored in your browser, this also deletes this website's Matomo deactivation cookie. Furthermore, if you use a different computer or web browser, you will have to complete the deactivation process once more.

Your visit to this website is currently not being captured by Matomo Web Analysis. Click here to have your visit captured again.