Language:

The official language of the Conference is English

The conference takes place at:

Spargelfeldstraße 191
1220 Vienna, Austria
(Phone int.: +43 5 0555-0)

Police, fire brigade, ambulance

In an emergency, dial 112 to contact the police, call for an ambulance or the fire-fighting service.
Speak slowly and distinctly. State telephone number and address. Emergency calls from public pay phones are free.

Pharmacy

Look for a red sign which looks like an “A”, that symbolises the Austrian Word for pharmacy “Apotheke”.
The number of the pharmacy-service hotline is +43 1455.

Doctors on call:

Weekdays 19:00 – 07:00. Tel:: +43 141 (This number will refer you to a doctor).

Airport:

For lost luggage or possessions left behind on a plane, contact the relevant airline or:

Vienna Airport (Schwechat)
Tel.: +43 1-7007-0
Fax +43-1-7007-23805
http:/www.viennaairport.com
A-1300 Wien Flughafen
Postfach 1

How to get around in Vienna by public means of transport:

To plan your route from Point A to Point B use the public transfer routeplaner under: http://www.wienerlinien.at/

By Metro or Bus:
Ticket prices (same ticket for metro and bus):

Single trip:
EUR 1.80 in the Vienna Transport Authority´s ticket offices, ticket machines (underground )
EUR 2.20 in the means of transport
The ticket for a single trip can be used for any single trip within vienna. You may change lines, but you may not interrupt your journey.

24-hour ticket:
EUR 5.70 in the Vienna Transport Authority´s ticket offices, tabacconists, ticket machines
The 24-hour Vienna card is valid throughout Vienna for exactly 24 hours from the time they are punched.

72-hour ticket:
EUR 13,60 in the Vienna Transport Authority´s ticket offices, tabacconists, ticket machines
The 72-hour Vienna card is valid throughout Vienna for exactly 72 hours from the time they are punched.

By taxi:
Taxis in Vienna cost roughly EUR 25,- per journey.
To go by taxi from Vienna Airport to the hotels or conferences costs approx. EUR 33,-.

Average temperatures:

Month	Average high temperatures  (in Celsius)	Average low temperatures   (in Celsius)	Average high temperatures   (in Fahrenheit)	Average low temperatures   (in Fahrenheit)
March	9°C	1°C	48.2°F	33.8°F
April	13°C	5°C	55.4°F	41°F
May	19°C	9°C	66.2°F	48.2°F
June	22°C	12°C	71.6°F	53.6°F
July	25°C	15°C	77°F	59°F
August	25°C	15°C	77°F	59°

Get more weatherdetails under:
http://www.kinkaa.com/weather/Vienna_Vienna_Austria.333.html

Customs and VAT - shopping:

The amount and types of goods you can import into Austria without incurring customs duty depend on whether you arrive from an EU country or a non-EU country.
These links could help you: http://english.bmf.gv.at/Customs/Travellers/_start.htm

The current percentage of the Value Added Tax (VAT) in Austria is 10% (food) and 20% (beverage).

Credit cards:

The most common credit card in Vienna is Visa, but you should have no problem finding ATMs/cash machines that accept Mastercard or American Express as well. Major credit cards are widely accepted at hotels, stores, cafes and restaurants. Some places might charge a fee when accepting foreign credit cards at payment.

Banks and bureaux de change:

Banks are open from 08:00 to 15:00 on weekdays with late hour until 17:30 on Thursday (closed Saturdays and Sundays).
There are numerous cash machines throughout the city and plentiful bureaux de change are open during weekends.

Checks:

Personal cheques made out by foreign visitors are normally not accepted, but banks can cash Euro cheques and recognised traveller’s cheques at a fee.

Vienna guide:

All qualified needs and information such as weather, finding good restaurants, “what to do”, cultural activities etc, are available from: http://www.wien.info/en